Using GENNECT Cloud for the first time
What is GENNECT Cloud?
GENNECT cloud is a cloud service operated by Hioki specifically for its GENNECT line of services.
Although GENNECT One is limited to LAN-networked devices, you can connect to GENNECT Cloud to enjoy remote measurement while communicating with devices outside your LAN.

To connect to GENNECT Cloud, you’ll need to provide or accomplish the following:
- An Internet connection
- Check your security policy (and open ports used by GENNECT Cloud)
- A GENNECT Cloud license (free/paid)
What you can do with GENNECT Cloud
Remote measurement mode

- Log measured values from instruments connected to GENNECT One (at a 1-min. interval). Data can be shared in real time.
- Receive immediate notification in the event of an anomaly.
- Collect data from a remote location via the cloud.
- Download measurement files immediately whenever a power quality analyzer or recorder trigger occurs.
- Control instruments remotely (paid plans).
Drive function

- GENNECT Cross data can be saved in the cloud and shared.
- Data can be viewed from a browser, too.
- Photograph/drawing measurement function templates can be shared via the cloud.
- Battery function profiles and threshold values can be shared via the cloud.
Using GENNECT Cloud for the first time
GENNECT Cloud offers free and paid plans for various applications.
The plans differ in terms of the service’s content, including the number of users who can participate in an account, the amount of available storage space, and the number of alarm conditions that can be registered.
When using a paid plan, monthly fees apply for each account. Fees are based on accounts, rather than users.
For example, the Basic plan allows up to 10 users to participate in an account. If you pay for one account each month, you can create up to 10 users. Payments do not apply to individual users.
First, try cloud functionality as a trial user.
Create a trial user account to try cloud functionality for three months.
Register an email address and password from GENNECT One to create a trial user account. You’ll be able to try GENNECT Cloud connection functionality, including the cloud monitor, drive, and alarm functions.
Upgrading to a Free, Basic, or Pro plan
Once you’ve tried the service as a trial user, please migrate to the Free plan (which is free) or the Basic or Pro plan (which are paid).
If you migrate before the three-month trial user period has passed, you’ll be able to continue using the data you saved on the cloud server during the trial period.
Please note that if more than three months has passed since you created the trial user account, all data will be deleted, and you will no longer be able to log in to the service.